• develops, reviews and maintains a Code of Practice of minimum performance standard for members.
• registers and accredits Telecare Services Providers who have been independently assessed as being competent to
   provide telecare services in New Zealand.
• maintains an online New Zealand Register of members.
• investigates complaints and, if need be, disciplines members.

Our vision is to enable individuals to remain safe and independent within the community through the provision of quality professional Telecare services.

Our mission is to represent a unified industry and to work collaboratively with all stakeholders, to develop, implement and maintain appropriate quality standards and monitoring systems that ensure industry members operate to best practice when providing services to the community

• TSANZ codes and standards ( Policies & Procedures)
• How to become a member ( Membership )
• How to make a complaint about members services ( Complaints )